+

Harvard University JCHS website

2024

experience

brand

category

Front view of two houses and a residential building in the back

Reimagining the online grocery experience.

The Harvard Joint Center for Housing Studies (JCHS) website helps leaders in government, business, and the civic sectors make decisions that effectively address the needs of cities and communities. Therefore was hired to ensure the JCHS website lived up to its mission.

Client

Harvard University

Industry

Higher Education

Type

CMS Website

Technology

Drupal, Wordpress, Apache Solr

Therefore was initially brought in to perform an audit of the JCHS website. Key areas of concern that were noted prior to our audit were accessibility, maintainability, search result accuracy, security and  performance.

The audit revealed a number of high-concern issues that would prevent JCHS from achieving its future state vision with the current implementation of the website. It was determined that a complete rebuild using the latest Drupal CMS platform and a power search service would be needed.

The key goals of this project were to:

A Mountain of Legacy Data

Simplify content navigation

More than just research, Grant Connect supports the fundraising pipeline, from the identification of an opportunity to long-term funder stewardship.

Implement an enterprise search service to provide superior search functionality and accuracy for site visitors

Meet WCAG 2.1 / section 508 accessibility compliancy standards

Build the website using a flexible and highly capable, yet easy to use content management system

Build the site for long-term maintainability and as a platform for future-state evolution

JCHS website page screenshot on a mobile phone

Informed by our audit of the JCHS website and with our understanding of key success objectives for this project we delivered a successful rebuild of the JCHS website on time and on budget.

Some highlights of our solution deliverables are detailed below:

Powerful Search

Therefore developed an Apache Solr integrated faceted search tool that greatly increased the utility and accuracy of site search results. Users are able to segment results based on publication type, research focus areas, and across a defined date range. JCHS site administrators can tweak result priority and weight relevancy based on keywords and context.

+25% online conversions

100% WCAG AA compliant

+13% site performance

JCHS website search results screenshot.

Drupal CMS

A well architected data-model and content governance workflow ensures content is accurate and timely. We designed and delivered a collection of UI components that are used by content managers to build pages with consistency and predictability. Our landing page building empowers JCHS to build custom pages without the need to go back to our development team.

Accessibility

It was a critical factor to the success of this project that the JCHS website met, and where possible, exceeded all government accessibility standards. Nothing was off the table, including making changes to the JCHS brand and logo to ensure compliancy.

A perfect 100% lighthouse score for the JCHS website.

Users can add potential funding opportunities into their Opportunity Pipeline for review and further qualification.

Simple Funding Opportunities Management

As opportunities are identified, they are qualified, cultivated and solicited over time. We built an easy to understand Kanban style board to manage opportunity maturity.

Grant Connect web application screenshot of funder organization profile.

Thanks to the flexibility and cooperation of the JCHS team, we were able to achieve a Lighthouse 100 accessibility score for the JCHS website.

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Start a Project

Start a Project