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Ready for change? If you have a vision for the future, we're here to help you achieve it. Let's go there together.

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Est. 2005 - ThereforeWe create digital experiencesthat build connection

Web Support & Maintenance

SLA-driven support, one predictable monthly fee

To deliver long lasting value, websites and applications need continuous care: proactive monitoring, routine maintenance, rapid incident response, and hands-on support. Therefore Care, our SLA-driven web support and maintenance program, ensures your platforms remain stable, secure, and a reliable foundation for growth. We don’t just keep the lights on. We help you preserve reputation and mitigate risk.

What to expect

We cover the full lifecycle of web and mobile app design and development, from discovery through delivery and beyond.

Every engagement starts strategy-first, beginning with product discovery; researching your audience and their context of use, capturing business requirements, and co-creating early concepts with users. Discovery typically lasts 2–6 weeks and concludes with a clear roadmap, a minimum viable proposition, and often one or more prototypes tested with real users.

Once the direction is set, we move into agile, iterative delivery. Our design and engineering teams work hand-in-hand with yours to build custom applications that scale well beyond what off-the-shelf platforms can support. The journey doesn’t end at launch, either. We dedicate teams to support, monitor, and evolve products so they continue to deliver value long after the first release.

Deliverables

Our web application projects combine strategic clarity, technical rigor, and long-term sustainability. Typical outputs include:

  • Product discovery research and user insights
  • Complete business requirements documentation and prioritization
  • Roadmaps and delivery plans
  • Prototypes (AI-accelerated where appropriate) tested with real users
  • Custom web and mobile applications built on headless, composable architectures
  • Modular design systems integrated into the application
  • Editorial and management interfaces designed for usability
  • API and third-party system integrations
  • Automated testing frameworks and coverage plans
  • Accessibility audits and compliance remediation
  • Security and privacy reviews, including support for penetration testing
  • Performance benchmarking and optimization
  • Deployment and hosting strategy
  • Monitoring and ongoing support
  • Iterative feature development informed by analytics and user feedback

Where do we start?

Help is a phone call away.

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